Five Star Yelp Review
The decision to move to a retirement community can be very hard for parents. I began researching options for my mother last year after my father had a stroke. I must have visited and researched at least a dozen communities, but I knew when I toured Fountaingrove Lodge is was the right choice the moment I arrived.
The concierge was warm and welcoming, and the building is well cared for and feels like a resort with higher ceilings (even in the apartments) and beautiful architecture. The activities offered take full advantage of their prime location in Santa Rosa with Wine Country trips, beach trips, and even day trips into the city.
The move-in process was a snap and the very thoughtful and capable coordinator. She is amazing at her job. She met with my mother and myself and helped us space plan the layout to include my mothers extensive antique collection, something that my mother feared she would have to give up when she downsized. This relieved a lot of anxiety my mom had about the process and set me at ease, knowing that we were in good hands. It only took two hours and we had a written plan ready to go!
After move-in, I found the team was incredibly sensitive and aware at assisting with the transition for my mom to their community. The new executive director is warm and caring, and really set my mom at ease.
My mom moved in early May and is now really settling into the Lodge. My children and I have dined with her a couple of times and the food and service is always fantastic. My kids beg to visit Grammy’s new home every chance they get because it so much fun and so close.
I really appreciate all the amenities at the Lodge and look forward to helping my mom take advantage of them. I also find they are very open to feedback on any issues we’ve had, and am sad that the other reviewer has found issues with the team. I have not experienced this at all.